A dedicated team, fully committed to our customers’ satisfaction
Acquiring QUASAR also means having access to the technical support service. Therefore, you have access to the technical expertise of our teams who remain available at all times. The support team answers all the questions our users may have about quality control or production management.
You can reach the support team by dialling the company’s number.
The support team uses the group’s CRM to serve you better.
Each call is recorded in a software program that tracks all the requests, their subject and the answers given. The tool used to trace this information is none other than the CRM developed by OBILOG, a subsidiary of QUASAR Solutions. Calls are tracked from their creation to their completion once the answers have been provided.